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Body Language

What role does body language play in negotiations and how can I use it to my advantage?

Rude clients

How can I maintain a positive relationship with the client if negotiations become contentious or hostile?

How do I handle a situation where the client is pushing for a discount, but I can't lower the price?

Any advise you have would be awesome

When should I walk away?

How do I know when its time to walk away from a negotiation?